Innovate
Inclusive Business: Reimagine Key Operations
Build inclusive practices for your workforce, customers, supply chain, and governance
Inclusive Business: Reimagine Key Operations
Learn How To
Apply four components of the inclusive business framework — customers, workforce, supply chain, and governance and ownership — developed by EY and Acumen to increase inclusion across your business
Identify who is most marginalized in your business context and use inclusive business tools to extend benefits of business success and economic prosperity to those groups
Move away from a shareholder-centric model to one that values the human contributions across your business operations
Draw inspiration and gain practical tools for inclusive business practices pioneered by successful business leaders across sectors
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Course Syllabus
Welcome to the Course
Video: Why Build Inclusive Businesses?
Video: Creating Long-Term Value
Resource: Workbook for the Course
The Inclusive Business Framework
Video and Exercise: Inclusion in Your Context
Video: The Inclusive Business Framework
A Stakeholder-Centric Model
Video: Prioritizing People and Purpose at Coliba
Customers: Listen and Innovate
Video Case Study and Exercise: d.light—Deep Listening
Video and Exercise: Make an Inclusive Business Decision
Stakeholder Analysis: Customers
Workforce: Share Prosperity
Video Case Study: Enabling Workers with Disabilities at Grab
Video Case Study and Exercise: Saral Designs—Empowering Employees
Stakeholder Analysis: Employees
Supply Chain: Distribute Value
Video Case Study and Exercise: Azahar Coffee—Trust and Transparency
Stakeholder Analysis: Supply Chain
Governance and Ownership: Broaden Participation
Case Study: Sharing Ownership with Employees at Chobani
Case Study: Ansaar Management Company—Sharing Ownership
Exercise: Broaden Participation
Your Journey Forward
Exercise: Create Your Action Plan
Video: Your Journey Forward
"Collectively, we hold the power to extend the benefits and the opportunities of economic prosperity to everyone."
Jacqueline Novogratz,
Founder and CEO, Acumen
Course Description
Businesses of all sizes have a role to play in reducing poverty and inequality. Achieving more equitable economic opportunities and prosperity requires driving systemic change for low-income and marginalized people historically excluded from full economic, social, and political participation and opportunity.
Focusing on four components of the inclusive business framework — customers, workforce, supply chain, and governance and ownership — developed by EY and Acumen, this short course will teach you how to move away from a shareholder-centric model to one that values the human contributions across your business's key operations.
You’ll learn from successful business leaders who have put this framework into practice and create your own stakeholder analysis to identify opportunities to drive inclusive change in and through your business operations.
*Note: To learn the three additional components of the Inclusive Business framework, sign up for our Inclusive Business: Redefine Success course.
This course consists of 1.5 hours of videos/readings and 1.5 hours of reflections/application.*
Featured
Jacqueline Novogratz
Founder and CEO,
Acumen
Hamdi Ulukaya
CEO and Founder,
Chobani
Mark Broadhurst
Senior Vice President of Communications & Impact,
Chobani
Featured
Jacqueline Novogratz
Founder and CEO,
Acumen
Hamdi Ulukaya
CEO and Founder,
Chobani
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